Privacy Policy

Romegamart LLP and its subsidiaries/affiliates (hereinafter referred to as "Romegamart") recognize the importance of user privacy and the responsibility of maintaining the confidentiality of user-provided information. As a responsible data controller and processor, we are committed to safeguarding your personal data. This Privacy Policy outlines our practices for handling and securing your Personal Information (as defined below).

This Privacy Policy applies to any person ("User") who purchases, intends to purchase, or inquires about any product(s) or service(s) made available by Romegamart through any of its customer interface channels, including its website and offline modes such as call centers and offices (collectively referred to as "Sales Channels").

For the purposes of this Privacy Policy, wherever the context so requires, "you" or "your" shall mean the User, and "we", "us", "our" shall mean Romegamart. The term "Website" includes all Romegamart websites, mobile sites, and mobile apps.

By using or accessing the Website or any Sales Channels, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using or accessing our Website or Sales Channels.

This Privacy Policy does not apply to third-party websites, mobile apps, or services, even if their links or content are accessible via our Website. Users are encouraged to review the privacy policies of any third-party services they interact with.

This Privacy Policy is an integral part of your User Agreement with Romegamart, and all capitalized terms used herein but not otherwise defined shall have the respective meanings ascribed to them in the User Agreement.

Data Collection and Usage

1. Information We Collect

We may collect and process the following types of information:

• Device or Other Identifiers (e.g., Advertising ID, Android ID, IMEI, BSSID, MAC address)

• Cookies and Tracking Technologies (for analytics and marketing)

• Personal Information (name, email, contact number, address, payment details, etc.)

• Usage Data (IP address, browser type, device type, browsing behavior)

• Location Data (when explicitly provided by the user)

2. How We Use Your Information

We use your information to:

• Provide services and process transactions (e.g., order fulfillment, payment processing)

• Enhance user experience (e.g., personalized recommendations, saved preferences)

• Perform analytics and business intelligence (e.g., usage patterns, performance tracking)

• Detect and prevent fraud, unauthorized access, and other security concerns

• Market our products and services through promotional content and targeted ads

Cookies, Tracking Technologies, and Advertising

1. Cookies and Session Data

Romegamart uses cookies and similar technologies to:

• Remember user settings and preferences

• Deliver personalized advertisements

• Measure Website/app performance and usage

You may control cookie preferences through your browser or device settings.

2. Advertising and Third-Party Services

We may work with third-party tools and platforms for analytics and advertising purposes, including but not limited to:

• Google Firebase Analytics – App usage tracking

• Firebase Messaging – Push notifications

• Facebook SDK – Social login and marketing insights

You can opt out of interest-based advertising through Google Ad Settings.

Sharing of Information

We do not sell your personal data. However, we may share your information with:

• Service Providers & Vendors (for logistics, payment gateways, customer support, and analytics)

• Third-Party Partners (for marketing campaigns and promotional offers)

• Government or Regulatory Authorities (when required under law, regulation, or legal process)

User Control and Opt-Out Options

You have choices regarding your personal data:

• Opt out of targeted advertising via Google Ad Settings or device settings

• Unsubscribe from promotional emails via the provided links

• Request account deletion or data removal by contacting our support team

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any material changes will be communicated via email or app notification where applicable.

Contact Us

For privacy-related inquiries, please reach out to:

Romegamart LLP
📧 Email: contact@romegamart.in
📞 Phone: 1800-889-8529